Shipping policy

Shipping Policy
Last updated: 23 October 2026
Free U.S. shipping. We ship to addresses in the United States only, and shipping is free on every order. No extra costs are added at checkout.
How long it takes. Orders ship in 1–3 business days and usually arrive in 7–15 business days. You receive a tracking number by email as soon as your order ships.
Wrong address or delivery problems. Please check your shipping address at checkout. If you spot a mistake, email us right away and we’ll correct it if the order hasn’t shipped. If a parcel is lost, or marked delivered but never arrives, contact us and we’ll send a replacement or refund you.
Questions? Email support@ellerwood.com. We reply within 1 business day.